Shipping Policy

Shipping Policy

When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days from the order date. Delivery usually takes between 10 and 20 business days after the shipping date, depending on carrier availability and destination. We apologize if shipping is delayed due to customs clearance, inspection, or transportation delays caused by the carrier service.

How can I track my order?
A tracking number will be provided in your shipping confirmation email. You can use this number to track your order on www.17track.net.

What are your shipping rates?
We charge a flat shipping rate of USD 2.99 for all destinations worldwide.

Which countries do you ship to?
Currently, we ship worldwide. However, if your country is not covered by our logistics, we will notify you immediately and make the necessary adjustments to your order. For more information about our destination list, contact us at service@gssnanpre.com.

How can I change my shipping address?
Address changes are only allowed until 11:00 PM (PDT, GMT-7) on the same day the order is placed. You can contact us at service@gssnanpre.com to request such a change.

Can I have my order shipped to an address other than my billing address?
Yes, this is possible.

How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.