Privacy Notice (Last Updated: July 2018)
Thank you for visiting our website, which is operated by gssnanpre.com (the "Company"). We are committed to providing an engaging and safe online shopping experience as well as a high level of personal service, consistent with the Company’s standards. This commitment includes respecting and protecting the privacy of your personal information.
This Privacy Policy describes the types of information we collect from you and about you when you visit our website (each a "Site"). The Sites and all features and functions they contain are collectively referred to as the "Services." This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal information in the United States/Canada/Hong Kong, and you agree to the Terms of Use incorporated by reference. If you do not agree, please do not access or use the Services.
Q: What information does the Company collect?A: The Company may collect information from you or about you in the following ways:
From interactions with the Company: We collect information about you and your transactions and other interactions with us. This may include your use of the Services, making a purchase, signing up for our catalog, newsletters, or email lists, participating in sweepstakes, contests, or other promotions, taking part in product reviews, surveys, or other similar programs, sending a gift or virtual gift card to someone, or any other form of contact with us.
If you make a purchase from us, we may also collect your billing address.
Information you provide about a third party: If you send a communication to someone else through the Services, we may collect information such as that person’s name, phone number, email address, and/or delivery address.
Automatically on the Site: We or our service providers may use cookies, web beacons/pixels, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online Services, and interactions with our emails and online advertisements, and to allow the Company to track analytics and certain statistical information. For example, we may collect information such as browser type, operating system type, or mobile device model, web pages viewed, links clicked, IP address, mobile device ID, or other unique identifiers, websites visited prior to arriving at our Site, time spent browsing or using the Site, number of return visits, or other site navigation or usage data, emails we send that you open, forward, or click. Collecting this information and linking it with your personal information helps us personalize our website, improve your online shopping experience by recording your preferences when you visit a particular Site, and identify Site features, promotions, advertisements, and offers that may particularly interest you, as well as retarget online and mobile advertising on computers or devices you may use.
From Third-Party Sources: We may acquire information from other sources to update or supplement information you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the Company through a third party (including social networks) based on your registration and privacy settings on those third-party sites.
Combination of Information: We may combine information we receive from you or about you, including information you provide and information collected automatically through the Site, as well as information from other computers or devices you use, with information we collect or receive about you from other online and offline sources or from other third-party sources.
Third-Party Analytics and Advertising: We may also use third-party advertising, analytics, and tracking tools to better understand who uses the Site, how people use the Site, how to improve the effectiveness of Services and related content, and to help us or these third parties deliver more relevant advertisements on the Internet. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information collected during your interaction with the Site with information collected from other sources. We have no access to or control over the use of cookies or other tracking technologies by these third parties.
Q: What are my tracking options?A: Certain parts of the Site require cookies. By signing up for and using the Services, you consent to the use of cookies. If you do not consent to the use of cookies, you cannot use the Services. Below is a description of four categories of cookies and examples of how we use them to provide the Services:
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Strictly Necessary Cookies: Essential for navigating and using a website’s features; without them, Services cannot be provided. These cookies are used, among other things, to recognize and maintain your login status throughout your visit and manage your shopping cart.
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Performance Cookies: Collect information on how visitors use the Services, such as the pages they visit and whether they receive error messages. This information is not personally identifiable and is used in aggregate to improve our Services.
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Functionality Cookies: Allow us to remember certain choices you make regarding how you use the Services and provide a more personalized experience, e.g., your delivery country and currency preferences.
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Targeting Cookies: Used to deliver online advertisements relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed by us or our advertising partners with our permission. For more information on targeting cookies and how to control their use, please see the Internet Advertising section below.
Our system may not respond to “Do Not Track” requests from some or all browsers. We may use cookies or other technologies to deliver more relevant advertisements and link data collected across other computers or devices you may use.
To understand your choices regarding receiving more relevant ads or managing your settings, see:
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Network Advertising Initiative Opt-Out
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About Ads Choices
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Criteo Privacy Policy
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Google Analytics Opt-Out Browser Add-on
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All About Cookies
On mobile devices, you can also adjust privacy and advertising settings to control whether you receive more relevant ads.
We or our service providers may also use Flash cookies (also called local shared objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology. These technologies help personalize and improve your online experience, facilitate processes, remember your preferences, and enhance site functionality. Flash cookies can persist across sessions, and browser cookie management tools may not remove them. For information on managing Flash cookies, see Flash Player Settings Manager. Disabling Flash cookies or similar technologies may limit access to certain features or services that enhance your online experience.
Q: How does the Company use collected information?
A: The Company may use information collected from or about you for purposes including:
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Validate, confirm, verify, deliver, install, and track your order (including processing payment transactions, arranging shipping, handling returns and refunds, maintaining purchase records, and contacting you regarding your orders, including by phone) or provide post-sale support for purchased products.
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Improve your online shopping experience, including recognizing you and welcoming you to the Site.
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Send catalogs, information, newsletters, promotional materials, and other offers from the Company or on behalf of our partners and affiliates.
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Provide personalized site content, targeted offers, promotions, and advertising on the Site, through third-party sites or apps, or via email or text messages offered by the Company or marketing partners that may interest you.
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Improve our sites, products/services, customer service, and overall customer shopping experience.
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Use your data in aggregated, non-individually identifiable form for analytics and demographic purposes.
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Protect the security or integrity of the Site and our business, including fraud prevention, unauthorized transactions, claims, risk management, and identifying potential hackers or other unauthorized users.
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Contact you when necessary or requested, including to respond to questions and provide customer support.
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As otherwise described at the time of data collection.
Q: What information does the Company share with others?
A: The Company may share personal information collected from or about you as follows:
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Affiliated Companies: Within the Company’s affiliated entities and any future additions to the Company’s family of affiliates.
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Co-Marketing Partners: Some Services may be provided in conjunction with third parties, such as companies providing products and services, rewards programs, joint sales programs, sweepstakes, promotions, and other co-sponsored events. If you sign up for such products/services, your information may be shared with these third parties.
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Other Third Parties: The Company may share your information with selected partners, affiliates, or other third parties who may offer services or products of potential interest to you.
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Legal Disclosures; Security: Information may be transferred or disclosed to comply with legal obligations, provide information to government authorities, enforce Terms of Use, prevent fraud, manage credit risk, detect security breaches, or protect rights, property, safety, or security of third parties, users, the Company, or the public.
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Business Transfers: In the normal course of business, if the Company or its affiliates are sold, merged, or reorganized, your information may be transferred to the acquiring entity.
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Service Providers: Third-party service providers may process information on our behalf to perform specific tasks.
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Aggregated or Anonymous Data: We may share or sell aggregated or anonymized non-identifiable information for marketing, analytics, or other legal purposes.
Text Messaging Marketing (if applicable): By providing your phone number, you consent to receive SMS notifications regarding orders (including abandoned cart reminders) and marketing offers. You can unsubscribe at any time via the unsubscribe link or by responding “STOP.”
Q: How can I access, update, or delete my information?
A: If you have made a purchase, you can contact customer service at the email provided in the "Contact Us" section to access or update your information. You may also request deletion or restriction of personal data, subject to applicable laws, although some data may need to be retained for legal purposes.
Q: What are my choices regarding communications from the Company?
A: Customers can opt-out of promotional emails by clicking "unsubscribe" in emails or adjusting preferences in their online account. Paper catalog opt-outs can be requested via email to customer service.
Q: California Privacy Rights
A: California residents may request information about personal information shared with third parties for direct marketing purposes by emailing service@gssnanpre.com with "Attn: California Privacy" in the subject line. Requests are processed once per year, and allow 30 days for a response.
Q: Children’s Privacy
A: The Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If discovered, we will take reasonable steps to delete such information.
Q: Security
A: We implement physical, administrative, and technical measures to protect collected information. Sensitive information, such as credit card data, is encrypted using SSL technology.
Q: Other Websites
A: The Site may link to third-party websites, which may collect data independently. We are not responsible for third-party privacy practices.
Q: Data Storage and Transfer
A: Personal information may be stored and processed on servers in the United States, Canada, or Hong Kong and is subject to their laws. Information may be transferred across borders and disclosed for legal inquiries or judicial proceedings. Data is retained only as long as necessary for business or legal purposes.
Q: Updates to this Policy
A: Changes to the Privacy Policy will be posted on this page. Continued use of the Site constitutes acceptance of the updated policy.
Q: Contact Information
A: For questions, concerns, or complaints regarding privacy, contact Spriteliving Limited customer service at service@gssnanpre.com. California residents may contact relevant authorities if not satisfied. U.S. FTC complaints can be submitted at FTC Consumer Complaint.